Refund Policy
Welcome to MegElearning (hereafter referred to as “the Website”), operated from Shillong, Meghalaya, with the URL www.megelearning.com. Our refund policy is designed to ensure your satisfaction with our services. Please read the following policy carefully:
- Refund Eligibility
- Users are eligible for a refund within one week (7 days) from the date of purchase or enrollment for any course or service offered on MegElearning.
- Refund Process
- To request a refund, users must contact our customer support team at [email protected] within the refund eligibility period.
- Refund requests must include the user’s name, email address used for the purchase, date of purchase, and reason for the refund request.
- Refund Criteria
- Refunds will only be issued if the user demonstrates that the course or service purchased does not meet the expectations set forth in our course descriptions or promotional materials.
- Refunds will not be provided for reasons unrelated to course content, such as changes in personal circumstances or lack of time to complete the course.
- Refund Processing
- Once a refund request is received and approved, refunds will be processed within 5-7 business days.
- Refunds will be issued using the same method of payment used for the original purchase.
- Exceptions
- MegElearning reserves the right to deny refund requests if it determines, in its sole discretion, that a user is abusing the refund policy.
- MegElearning also reserves the right to modify its refund policy at any time without prior notice. Any changes to the policy will be posted on this page.
- Contact Information
- For any questions regarding our refund policy, please contact us at [email protected] .
By using MegElearning and making a purchase or enrollment, you acknowledge that you have read and agree to this refund policy. If you do not agree with this policy, please do not use our Website or make any purchases.
